All Systems Operational
API
Operational
Dashboard
Operational
Payment Processing
Operational
Fast Payments
Operational
Cards
Operational
Batch
Operational
PayTo
Operational
Integration Tools
Operational
Assembly.js
Operational
PromisePay.js
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned major upstream maintenance for card payments only Jun 27, 2025 02:00-06:00 AEST
Update -
Our upstream provider has changed the scheduled maintenance from 25th of July to 27th of June 2:00 am AEST.
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jun 12, 2025 - 10:31 AEST
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jun 12, 2025 - 10:31 AEST
Scheduled -
Our upstream provider will be undertaking planned maintenance activities this week, with some impact anticipated for Zai APIs.
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jan 23, 2025 - 16:30 AEDT
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Jan 23, 2025 - 16:30 AEDT
Planned major upstream maintenance Oct 10, 2025 03:00-07:00 AEDT
Our upstream provider will be undertaking planned maintenance activities this week, with some impact anticipated for Zai APIs.
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Posted on Jan 23, 2025 - 16:31 AEDT
New cards may not be added during this time, and transaction status updates may also be significantly delayed. This will apply for both Production and Prelive environments.
Our teams will be monitoring progress closely, and will work to minimise any issues during the maintenance window. Please reach out to Zai Support with any questions or concerns.
Posted on Jan 23, 2025 - 16:31 AEDT